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Submission, receipt and investigation of information on violations of the Bank’s legislation and internal regulations ("Whistleblowing")

ABOUT THE POLICY

The policy of submission, receipt and investigation of information on violations of the Bank’s legislation and internal regulations ("Whistleblowing") at Bank “ABB” OJSC identifies the measures that need to be taken. The principles of anonymity, transparency, guarantee and "zero tolerance" are followed in receiving and investigating information on violations of the Bank’s internal legislation and regulations.

WHO CAN BE THE INFORMERS?

Employees of the Bank, customers, counterparties in business relations with the Bank, suppliers of goods or services, consultants, as well as other individuals and legal entities corresponding to this status.

WHAT IS “WHISTLEBLOWING”?

“Whistleblowing” is a mechanism for reporting violations of applicable laws and regulations, as well as internal regulations in the bank for the purpose of reliable and prudent management.

WHAT DOES “WHISTLEBLOWING” COVER?

Violation of the legislation and internal regulations’ requirements covers the following (but not limited to) cases:

  • Corruption;
  • Abuse of power;
  • Negligence;
  • Duty fraud;
  • Fraud;
  • Dangerous behaviors;
  • Unethical circumstances.

WHAT TO DO IF YOU ENCOUNTER SITUATIONS THAT ARE IN THE SCOPE OF “WHISTLEBLOWING”?

Bank employees, customers, contractors in business relations with the Bank, suppliers of goods, works, services, consultants, as well as other individuals and legal entities in this situation should call the Hotline (+994 12 4930091 (2828)), write to the official mail whistleblowing@abb-bank.az or send a letter to the ABB Head Office, Baku, 67 Nizami str. and report violations.

The Bank ensures the confidentiality of the information provided if the applicant does not want his personal data to be disclosed.

WHAT ARE THE CRITERIA REQUIRED FOR THE RESEARCH?

  • Date of alleged violation;
  • The structural unit or employees who are the object or subject of the alleged violation;
  • Description of the alleged violation;
  • Information about the person providing the information (if the application is not anonymous).

 

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