Order statement

Go to the "Online Services" section on the homepage;

Select the "Order statement" option;

Enter your first name, last name, and father's name;

Choose the type of your account: card or current;

Select the branch/department where you received the service;

Upload photos of the front and back of your ID card;

Select the currency in which the balance in your account will be displayed in the statement;

Choose the language in which the statement will be prepared;

Specify the information you want to be shown in the letter;

Provide and confirm your email address and mobile phone number;

Pay the service fee;

To receive the statement, approach the operator with a document confirming your identity (we recommend selecting the "Online card" option in the electronic queue management system under Online orders);

To avoid waiting in line, schedule an appointment at the branch in advance via the R@ndevu service.